Privacy Policy

1. Introduction

DOBIT ("we," "our," or "us") operates the road safety incident reporting platform accessible at dobit.com.au. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and password when you register
• Incident Reports: Location data, time stamps, descriptions, photos, videos, and other details you provide when reporting incidents
• Vehicle Information: License plate numbers, vehicle descriptions, and related details
• Contact Information: Details you provide when contacting our support team
• Profile Information: Any additional information you choose to add to your profile

2.2 Technical Information

We automatically collect certain technical information:

• Log Data: IP address, browser type, operating system, referring URLs, access times
• Device Information: Device type, unique device identifiers, mobile network information
• Location Data: GPS coordinates (with your permission) for incident reporting
• Usage Data: Pages viewed, features used, time spent on the platform
• Cookies and Tracking: Session cookies, preference cookies, and analytics data

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

• Process and display incident reports on our public map
• Maintain user accounts and provide customer support
• Send important service notifications and updates
• Facilitate communication between users and relevant authorities

3.2 Safety and Security

• Verify the authenticity of incident reports
• Prevent fraud, abuse, and misuse of our platform
• Comply with legal obligations and law enforcement requests
• Protect the rights and safety of our users and the public

3.3 Improvement and Analytics

• Analyze usage patterns to improve our services
• Conduct research on road safety trends
• Develop new features and functionality
• Generate anonymized reports for road safety authorities

4. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing personal data includes:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: For service improvement, security, and road safety research
• Legal Obligation: When required to comply with applicable laws

5. Information Sharing and Disclosure

5.1 Public Information

Incident reports marked as "public" will be displayed on our live map and may include:

• Location and time of incident
• Incident type and description
• Photos or videos (if provided)
• Vehicle information (license plates may be obscured)

5.2 Third-Party Sharing

We may share information with:

• Government Authorities: Police, transport departments, and emergency services when legally required
• Service Providers: Trusted third parties who assist in operating our platform (subject to confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Safety Purposes: To protect against fraud, abuse, or threats to public safety

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

6. Data Security

We implement comprehensive security measures including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Access controls and authentication systems
• Staff training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Support road safety research and analysis

Specific retention periods:

• Account Information: Retained while account is active plus 7 years after closure
• Incident Reports: Retained indefinitely for public safety and research purposes
• Log Data: Retained for 2 years
• Marketing Communications: Until you unsubscribe

8. Your Rights

8.1 Australian Privacy Rights

Under the Australian Privacy Principles, you have the right to:

• Access your personal information
• Correct inaccurate or outdated information
• Make a complaint about privacy breaches
• Request information about our privacy practices

8.2 GDPR Rights (EU Residents)

If you are in the European Union, you also have the right to:

• Data portability - receive your data in a structured format
• Erasure - request deletion of your personal data
• Restriction - limit how we use your data
• Object - opt-out of certain processing activities
• Lodge complaints with supervisory authorities

8.3 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days (or as required by applicable law).

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality and security
• Performance Cookies: Analyze how users interact with our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for certain jurisdictions
• Certification schemes and codes of conduct

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us: